How can I bounce e-mail spams automatically?
There are several policy choices, which may be implemented at the site level or at the individual level:
At times, while connecting, I get dropped?
Do you have call waitng? Have you been idle (not loading a page or sending an email or making an file transfer) through the server for more than just a few minutes? Is there any disturbance on the phone line? Did you have a program experience an illegal operation while connected? Are you using a 56K modem that is in conflict with the modem of your provider(X2 versus Kflex tecnology)?
How do I view an attachment in my e-mail?
If you are using a Microsoft product, such as Internet Mail, you double click on the "paper clip" in the message list and it will open the attachment. If you are using Netscape Mail or communicator, you go to the bottom of the message and click on the "link" to the attachment.
When I try to connect I get a message to recheck my password. What should I do?
Make sure that you have only your login and not your whole e-mail address in the "user name" field on the connection screen. Also make sure that it is typed exactly as it shoud be. The servers are very case and spelling sensitive. Sometimes, it is the dialer that needs to be replaced with a new file, but try rebooting the computer first and then making sure of the username & password.
I never get 56K connection when I have a 56K modem.
There are many factors that determine the speed connection you get on the internet. Line noise/disturbance, distance from then connecting modem, traffic on the lines, and other conflicts can slow down the potential connection speed. There are many published modem initialisation strings that can streamline a signal and possibly increase connection rate; they are specific to the modem's manufacturer and model and are available by searching the web.
Is one browser any better than another?
In some cases, it would seem that one will be more compatible with an individual's computer, but it really is a matter of opinion.
Frequently my mail program tell me that I'm receiving message 1 of___ messages but I don't get any mail?
When there is a message that is too large to be retrived from the server, it acts as a cork of sorts,clogging up the mail box. Your computer is "told" that there are messages, but is unable to download them. If a message is too large to retrieve, it can be deleted by request by your technical support staff.
